Our leather products have a lifetime warranty; we stand behind the quality and craftsmanship of all our leather goods.
Damages not covered are those resulting from abuse, normal wear and tear, cosmetic damages that do not affect the functionality of the bag (such as scratches or stained fabrics).
Leather imperfections add beautiful character.
Not sure if you qualify? Send us a picture to firstname.lastname@example.org and we'll take a look.